Solutions

Built for the operators actually doing the work.

Vigil started inside Safe Route Logistics, a working carrier. Every feature earned its place on real loads before it shipped to anyone else.

Owner-operators

You're the dispatcher, the driver, and the back office.

Vigil takes the dispatch hat off — the app captures status, BOL photos, and detours so you can focus on driving while paperwork stays with the load.

  • Solo-friendly: every workflow runs on one phone
  • BOL photos and delivery proof attach to the job
  • End-of-week reports for your accountant

Regional carriers (3–50 trucks)

Replace the group chat with a real ops board.

Where Vigil sings. Dispatchers see every submitted update, drivers run a clean flow, and inbound after-hours requests stay organized instead of buried in texts.

  • Dispatcher command center for submitted updates
  • Driver onboarding configured to your operation
  • Per-customer document handoffs configured during onboarding

Brokers & 3PLs

Give your carriers an app worth opening.

Standardize how your carrier network captures status and documents. Customer-facing tracking and document visibility can be configured where appropriate.

  • Standardized milestone events on the job record
  • Customer-facing tracking or document visibility where configured
  • Integrations evaluated based on requirements

A carrier operations rollout, scoped to your needs.

Onboarding is scoped to the carrier — we configure the workflow, documents, and customer handoffs around how you actually dispatch. Implementation timeline depends on the carrier's scope.

  1. Kickoff

    Discovery

    Align on brand assets, lanes, customers, and channels.

  2. Configure

    Build

    Provision the workspace; configure the workflow and document handoffs.

  3. Deliver

    Handoff

    Driver app and dispatcher command center ready for your team.

  4. Onboard

    Training

    Walkthroughs with dispatch and drivers.

  5. Run

    Go live

    We sit with you on the first real loads as your team takes over.